About CrossFriend

CrossFriend is an online celebration marketplace. Customers describe a cake in their own words, see it designed in seconds, and order it from a verified local bakery โ€” alongside decorations, gifts, costumes and toys for the same occasion.

Our brand

CrossFriend is a brand and online platform owned and operated by PRANAJIVA INNOVATIONS (OPC) PRIVATE LIMITED, a company incorporated in India on 27 March 2026.

CrossFriend is operated as a customer-facing digital platform and brand of PRANAJIVA INNOVATIONS (OPC) PRIVATE LIMITED. The company owns and operates the CrossFriend platform and its associated customer services. References to โ€œCrossFriendโ€, โ€œweโ€, โ€œusโ€ or โ€œourโ€ on this website refer to PRANAJIVA INNOVATIONS (OPC) PRIVATE LIMITED.

How the marketplace works

CrossFriend is a marketplace, not a bakery. Independent local bakeries prepare the food, hold the food licence for it, and are responsible for its quality, safety and ingredients. CrossFriend runs the platform, takes the payment and supports the order.

Bakers apply to join, and are checked for a valid FSSAI registration and a working kitchen address before any product of theirs appears on the site. Delivery is by pincode across Delhi NCR and genuinely varies by area โ€” coverage is shown on every product page before you order.

Legal entity

Legal name
PRANAJIVA INNOVATIONS (OPC) PRIVATE LIMITED
Corporate Identification Number (CIN)
U21003UW2026OPC251001
Date of incorporation
27 March 2026
Registered office
Gaur Global Village, Crossing Republik, Ghaziabad, Uttar Pradesh 201016, India
Brand
CrossFriend
Website
crossfriend.in
Email
support@crossfriend.in
Phone
+91 98211 01868

Grievance officer

Appointed under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.

Name
Pranajiva Director
Email
director@crossfriend.in

For anything else, see Contact, or read the Terms of Service.